MDnetSolutions

Home|
Contact Us

Home>> What we do >> Medical Call Center >> Patient Advocate

Patient Advocate

Patient Advocates are focused on providing exceptional customer service and guiding patients through the often complex healthcare system. From assistance with insurance paperwork to physician referrals and health screenings to enrollment questions, our Patient Advocates quickly assist patients with any healthcare question or problem.

Patients enjoy the convenience of having a single customer service touch point, while our clients save time and money by using a dedicated resource committed to providing high-quality care and simplifying patient interactions.

Available 24 hours a day, our Patient Advocates assist callers with:

Assessment Calls
Customer Service
Health Screenings
Eligibility Questions
Enrollment Questions
Event/Seminar Registration
New Member Welcome Calls
Physician Referral
Program Referrals
Pre-Certification

More Information

Tell Me More

To learn how MDnetSolutions Medical Call Center can provide a voice for your healthcare organization, provide us with your information and we will contact you shortly.